Privacy policy

Privacy Policy

Overview

This Privacy Policy describes how MINDYES (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

MINDYES is an international e-commerce brand serving customers primarily in the United States, with fulfillment support from U.S.-based warehouses and global logistics partners.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

· Web browser type

· IP address

· Time zone

· Cookies installed on your device

Additionally, as you browse the site, we collect information about:

· Pages viewed

· Products you view or interact with

· Referring websites or search terms

· How you interact with the site

We refer to this as “Device Information.”

When you make or attempt to make a purchase, we collect:

· Name

· Billing and shipping address

· Payment information (processed securely via third-party providers)

· Email address

· Phone number (if provided)

We refer to this as “Order Information.”

2. How We Use Your Information

We use your personal information to:

· Process and fulfill your orders

· Communicate with you (order updates, customer support)

· Screen orders for potential risk or fraud

· Improve our website and user experience

· Provide marketing communications (only if you opt in) 

3. Sharing Your Personal Information

We share your information with trusted third parties to help us operate our business, including:

· Shopify (our e-commerce platform)

· Payment processors (such as PayPal, Stripe, etc.)

· Shipping and logistics providers

· Analytics providers (such as Google Analytics)

These partners only use your information as necessary to perform their services.

We may also share information to comply with applicable laws or legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

· Improve site functionality

· Analyze site traffic and performance

· Personalize your experience

· Deliver relevant advertisements

You can choose to disable cookies through your browser settings. However, some features of the site may not function properly.

5. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising via:

· Google Ads Settings

· Facebook Ad Preferences

· Other platform-specific opt-out tools 

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information, subject to legal and operational requirements.

7. Your Rights (California & U.S. Users)

If you are a resident of California or certain U.S. states, you have the right to:

· Request access to the personal data we hold about you

· Request correction or deletion of your data

· Opt out of the sale or sharing of personal information (we do not sell personal data)

To exercise these rights, please contact us using the information below.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

All payment data is processed securely through trusted third-party providers and is not stored directly on our servers.

9. International Data Transfers

As an international business, your information may be transferred to and processed in countries outside your state or country, including the United States and Hong Kong.

We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons.

We encourage you to review this page periodically.

11. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

Email: service@mindyes.shop

Business Address (Hong Kong):
Room S009, 2nd Floor, Capital Square, 61-65 Chatham Road South, Hong Kong